Decagon careers
Conversational AI platform for building, testing and scaling customer support agents across voice, chat and email.
Track Decagon from Claude, Cursor, Codex, Windsurf
Open roles at Decagon
- Brand Design Lead
- Software Engineer, Platform Security
- Senior Software Engineer, Platform Security
- Director of Solutions Engineering - EMEA Strat
- Director of Solutions Engineering - EMEA Enterprise
- Agent Strategy Manager - German Speaking
- Agent Development Manager, Implementations
- Engineering Manager, Agent Product
- Enterprise Solutions Engineer
- Senior Software Engineer, Developer Platform
About
Decagon is a conversational AI platform that helps brands run AI agents for customer experience. Its agents work across voice, chat and email, and are used by enterprises in areas like financial services, travel, healthcare, retail and insurance.
The product covers building agents with workflows called AOPs, plus tools to optimize them: live A/B experiments, simulation-based testing and QA, reporting on customer conversations and AI-suggested knowledge updates. It also detects personal AI agents and offers a dedicated channel to serve them.
