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Ushur

AI-powered Customer Experience Automation platform for regulated industries with omnichannel agents and trust-native architecture.

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About

Ushur is an AI agent platform for customer experience in regulated industries. The product handles inbound and outbound engagement across SMS, email, voice, and web in one compliant interaction thread, with governance, observability, and data protection for PHI, PII, and financial data.

Customers sit in health payers, providers, PBMs, pharmacies, life and accident insurance, property and casualty, and consumer lending. Named users include Aflac, Cigna, Evernorth, Sun Life, Lincare, Freedom Mortgage, CalOptima, CenCal Health, Benefitfocus, and Irish Life.

Headquartered in Santa Clara, California.

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