LivePerson
Enterprise conversational AI platform powering nearly a billion messaging interactions monthly for leading brands via Conversational Cloud.
About
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital customer conversations. Founded in 1995 and headquartered in New York City, the company develops the award-winning Conversational Cloud platform, which connects businesses with consumers through messaging channels including SMS, WhatsApp, Apple Messages for Business, and web chat. The platform powers nearly a billion conversational interactions every month for leading brands including HSBC, Chipotle, and Virgin Media.
The Conversational Cloud leverages natural language understanding, natural language processing, machine learning, and large language models to automate customer interactions at scale. The platform decreases response times, increases customer satisfaction and agent efficiency, and helps enterprises transform their contact centers. LivePerson was named the #1 Most Innovative AI Company by Fast Company.
LivePerson supports over 18,000 brands worldwide, providing enterprise-grade data security and compliance with regulations such as GDPR, HIPAA, and PCI DSS. The company brings together conversational AI with CRM, marketing, and data platforms to personalize interactions across enterprises.