Decagon careers
Conversational AI platform for building, testing and scaling customer support agents across voice, chat and email.
Track Decagon from Claude, Cursor, Codex, Windsurf
Open roles at Decagon
- Business Systems Manager
- Senior Software Engineer, Application Security
- Growth Engineer, Web & Growth Products
- Senior Software Engineer, Data Infrastructure
- Agent Data Scientist
- Agent Experience Designer
- Senior Agent Product Manager, Healthcare
- Product Manager, Enterprise Agent Platform
- GTM Analytics Engineer
- Engineering Lead, Strategic Deployments
About
Decagon is a conversational AI platform that helps brands run AI agents for customer experience. Its agents work across voice, chat and email, and are used by enterprises in areas like financial services, travel, healthcare, retail and insurance.
The product covers building agents with workflows called AOPs, plus tools to optimize them: live A/B experiments, simulation-based testing and QA, reporting on customer conversations and AI-suggested knowledge updates. It also detects personal AI agents and offers a dedicated channel to serve them.
