company
Talkdesk
AI-powered customer experience automation platform with cloud contact center, multi-agent orchestration, and Autopilot.
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About
Talkdesk builds AI agents for contact centers. The pitch is a hybrid workforce: humans handle judgment and empathy, AI agents execute customer interactions end to end.
Customers span retail, banking, healthcare, and manufacturing. Named accounts include Patagonia, Canon, Fujitsu, Farfetch, Michaels, BankUnited, and Memorial Healthcare System.
Offices across North America, Europe, Latin America, and Asia-Pacific. Led by CEO Tiago Paiva.