About

Sendbird builds communication infrastructure and AI agents for enterprise customer experience. The core product is a communications API (chat, voice, video) used by businesses to power in-app conversations. Newer line is Delight.ai, an AI concierge for customer service, sales, marketing, and operations. Customers span on-demand, retail, financial services, digital health, and marketplaces.

Founded 2013. Raised $220m+. Powers 300m+ monthly active users and ~7 billion conversations a month. Offices in San Mateo, Seoul, and Singapore.