Nextiva is a customer experience platform built around business phone, contact center, and AI agents that handle conversations across voice, text, chat, and email. The flagship NEXT Platform unifies those channels, and XBert is their AI agent product for automating customer conversations.

Used by 100,000+ businesses and around a million users. Named customers on the homepage include Taco Bell, KFC, Amazon, Hyundai, DHL, UPS, IKEA, AAA, and the San Antonio Spurs. Network handles over a billion interactions a year.

Headquartered in Scottsdale, Arizona. 17 years in the market.

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