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Lance
Multimodal AI agents that answer guest calls, close sales, and run hotel operations by navigating existing hotel software.
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About
Lance is a multimodal AI workforce for hotels. It listens to guest calls, reads messages, and sees hotel software, using computer-use agents to navigate property management systems, task platforms, and reservation tools the same way an employee would, without requiring APIs.
Its agents answer calls, close sales, and run operations: a receptionist agent handles guest requests across calls, SMS, and email, while a sales agent qualifies leads and manages inquiries.
Lance is a Y Combinator Winter 2026 company headquartered in San Francisco, founded by Caleb Chan, Gavin Brennen, and Gatik Trivedi.