Hubtype
Conversational AI platform deploying AI agents on WhatsApp and messaging channels to automate customer service
About
Hubtype is a conversational AI platform founded in 2016 and headquartered in Barcelona, Spain. The company deploys AI agents across WhatsApp and other messaging channels that understand requests, access backend systems, and complete tasks directly within conversations. Their platform enables in-chat transactions including bookings, payments, refunds, claims, and product guidance using webviews.
Hubtype's open-source framework, Botonic, lets developers build chatbots and conversational experiences using React and TypeScript. The company serves enterprise customers focused on customer service automation, with particular expertise in regulated markets and compliance requirements.
Hubtype specializes in conversational AI, WhatsApp Business integration, customer experience solutions, and enterprise conversational applications. The company is based in Barcelona, one of Europe's established tech hubs.