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Cresta

Enterprise generative AI platform for contact centers that powers AI agents, agent assist, and conversation intelligence.

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About

Cresta is an enterprise generative AI platform purpose-built for contact centers. The company's unified platform combines AI Agents, Agent Assist, and Conversation Intelligence to help businesses save money, grow revenue, and deliver better customer experiences.

Co-founded in 2017 by Sebastian Thrun (Stanford AI Lab) and Zayd Enam, Cresta's platform is trained on each customer's own data and integrates with existing contact center infrastructure. The company serves enterprise customers across airlines, automotive, finance, healthcare, insurance, and retail.

Cresta is headquartered in San Francisco, California and has been recognized by Forrester, Forbes, and CB Insights.

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