Ada
AI-powered customer service platform that helps enterprise companies deliver automated support experiences across voice and chat in 50+ languages.
About
Ada is an AI customer service company on a mission to make customer service extraordinary for everyone. Their platform helps enterprise companies deliver experiences people love by accelerating AI maturity and improving agent performance across voice and chat in 50+ languages.
Ada's Reasoning Engine handles complex customer interactions, interruptions, and multi-request scenarios. The platform serves enterprise clients including Square, YETI, and monday.com, enabling them to automate and scale their customer support operations.
Founded in 2016 and headquartered in Toronto, Canada, Ada operates as a digital-first, fully remote team. The company specializes in machine learning, conversational AI, chatbots, virtual assistants, and customer experience automation.