Track Groove HQ from Claude, Cursor, Codex, Windsurf
About
Groove is a customer support platform built around a shared inbox, automation, and AI-assisted replies. Used by 130,000+ support people across companies like Datadog, AppSumo, Stussy, and Palace.
The product is pitched at SaaS teams that have outgrown email but don't want a heavyweight help desk. Stated mission is to help SaaS companies "deliver simple, efficient customer support without the bloat." Two sister products sit alongside the core ticketing tool: Helply and InstantDocs.